What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Address Field Not Displaying

    Asked by intagliocreative on February 01, 2016 at 04:14 PM

    Hello,

     

    I have a form on my account https://www.jotform.com//?formID=60056964220956 that is not displaying the address fields that I inserted to the form. It shows on the builder, but not on the preview or the live version of the form.

     

    Thanks!

     

    Sidney

    Page URL:
    https://www.lydiashouse.org/donate/

    address field displaying JotForm preview builder www
  • Profile Image
    JotForm Support

    Answered by Chriistian on February 01, 2016 at 10:28 PM

    I cloned your form and was able to replicate the issue.

    It seems like there are errors in your conditions which is causing the Address Field to not be shown.

    Deleting these conditions should fix the issue.

    I was able to see the address field in the cloned form after I removed the conditions with errors.

    Here's the link to the cloned form: https://form.jotform.com/60318062966963