Please help with my conditions issue

  • clarkschool
    Asked on February 1, 2016 at 4:46 PM

    Hi there,

    I have added conditions to do the following:

    * If "Select method of payment to see ad costs" equals "Check", show "Please choose your ad size (Check)" and hide "Please choose your ad size (Paypal)"

    and

    * If "Select method of payment to see ad costs" equals "Paypal", show "Please choose your ad size (Paypal)" and hide "Please choose your ad size (Check)"

    Those conditions are not working. When one selects either Check or Paypal for the method of payment, BOTH of those blocks are shown.

    What am I missing? Thank you!

    FORM: https://form.jotform.com/60314078693155

  • jonathan
    Replied on February 1, 2016 at 11:43 PM

    I checked your jotform https://form.jotform.com/60314078693155 and I see the wrong Condition rules setup.

    Please help with my conditions issue Image 1 Screenshot 30

     

    I have corrected on your form base on how I understand what you wanted to do. I made it like this..

    Please help with my conditions issue Image 2 Screenshot 41

     

    You can test your form again and see for yourself if I made the right modification.

    Please let us know if not or if there is more needed.

     

    Regards,

  • clarkschool
    Replied on February 2, 2016 at 10:15 AM

    That's it--thank you for your quick response and excellent support!