The scroll bar doesn't show when I pull up my page.

  • wolfpaw69
    Asked on February 1, 2016 at 4:53 PM
    I have the same problem.  The scroll bar doesn't show when I pull up my page (see screen shot).  However, if I go to Support/forum the scroll bar appears.  From there I can go back to my page and the scroll bar is present.  
  • jonathan
    Replied on February 1, 2016 at 11:52 PM

    I test your jotform http://www.jotform.us/form/53127112452141    using the Form Builder, but I currently could not reproduce the issue.

    Please refer to the video below.

    The scroll bar doesnt show when I pull up my page Screenshot 20

    Can you try first refreshing your browser cache, close the browser, open again and then go to My Fomrs page http://www.jotform.com/myforms/

    Let us know if issue persist.

     

     

  • wolfpaw69
    Replied on February 2, 2016 at 10:47 AM

    Still happening in Chrome and Explore. 

  • Kevin Support Team Lead
    Replied on February 2, 2016 at 1:01 PM

     I just tested your form in the Form Builder and I was able to see the scroll bar.

    The scroll bar doesnt show when I pull up my page Screenshot 20

    If the issue is still there, please share us a screenshot of the web console, you can get it following these keyboard shortcut:

    Mac: Command + Option + J

    Windows/Linux: Control + Shift + J

    This guide will help you to upload your image: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    We will wait for your response.