What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    The scroll bar doesn't show when I pull up my page.

    Asked by wolfpaw69 on February 01, 2016 at 04:53 PM
    I have the same problem.  The scroll bar doesn't show when I pull up my page (see screen shot).  However, if I go to Support/forum the scroll bar appears.  From there I can go back to my page and the scroll bar is present.  
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    JotForm Support

    Answered by jonathan on February 01, 2016 at 11:52 PM

    I test your jotform http://www.jotform.us/form/53127112452141    using the Form Builder, but I currently could not reproduce the issue.

    Please refer to the video below.

    Can you try first refreshing your browser cache, close the browser, open again and then go to My Fomrs page http://www.jotform.com/myforms/

    Let us know if issue persist.



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    Answered by wolfpaw69 on February 02, 2016 at 10:47 AM

    Still happening in Chrome and Explore. 

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    JotForm Support

    Answered by Kevin_G on February 02, 2016 at 01:01 PM

     I just tested your form in the Form Builder and I was able to see the scroll bar.

    If the issue is still there, please share us a screenshot of the web console, you can get it following these keyboard shortcut:

    Mac: Command + Option + J

    Windows/Linux: Control + Shift + J

    This guide will help you to upload your image: https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    We will wait for your response.