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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to make form mobile responsive?

    Asked by lanayaffe on February 02, 2016 at 04:20 AM

    I have tried to click the "make my form responsive" box, but my form still isn't working on mobile. How can I fix this?

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    JotForm Support

    Answered by Charlie on February 02, 2016 at 09:45 AM

    There are two ways on how to make your form mobile responsive.

    Method 1: You can enable the responsive settings in your "Preferences" and in the Form Designer Tool as mentioned in this guide: http://www.jotform.com/help/322-How-To-Make-Mobile-Friendly-Forms-on-JotForm 

    Method 2 : You can use the mobile responsive widget: http://widgets.jotform.com/widget/mobile_responsive 


    I checked your form titled "Customer Feedback Form" and it seems to be mobile responsive in my end:



    Let us know if there are any specific parts of the form that is not mobile responsive. Or if the form is embedded on a website. We'll wait for your response.

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    Answered by lanayaffe on February 04, 2016 at 03:55 AM

    Thanks for your response.


    I am trying to embed my form onto a website and when I do this the form is no longer responsive.


    Is there a way to fix this?

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    JotForm Support

    Answered by Charlie on February 04, 2016 at 08:40 AM

    May we know the website where the form is being embedded? Is the website itself mobile responsive? If the website is not mobile responsive, then the form might adjust based from the website's layout. Here's a guide on how to embed the form on a web page: http://www.jotform.com/help/34-Adding-a-Form-to-a-Web-Page 

    You can also make your website mobile responsive by setting up a viewport. Here's a guide: https://developers.google.com/speed/docs/insights/ConfigureViewport?hl=en.

    We'll wait for your response.