What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.
At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.
We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.
There are a few ways to enable your customer to choose multiple options. In the form editor, you can go to Survey Tools and select Matrix:
...and you can edit that to provide options for multiple questions.
Or, you can go to Form Tools and choose a Dropdown:
...which offers options.
Or, you could use Radio Buttons:
As I mentioned, you have many options. If you like, you may find lots of helpful information on building forms here.
E. Charles Errickson
That's a good advice Charles.
Additionally, I just would like to mention that you can also use the check boxes, you will find them under the form tools option, in the form builder:
You can also allow to select multiple options in a drop down:
And when using the matrix field, you can choose which type of field to use:
Hope this helps.