- duffyjonesAsked on February 02, 2016 at 07:34 AM
I am having trouble getting our forms to email to two different email addresses. I would like both our forms to go to firstname.lastname@example.org (which they do right now) and also to email@example.com. They do not seem to be going to the info accountPage URL:
- E. Charles ErricksonAnswered on February 02, 2016 at 09:53 AM
You can set up and control which email addresses are used by the forms by going to the Form Builder and choosing the Emails icon . You’ll see the emails panel open:
Choose Create New Email, and the email wizard will let you edit/create the mail accounts you want.
You can do this for each form you wish to update.
Hope that helps!
E. Charles Errickson
- JotForm Supportashwin_dAnswered on February 02, 2016 at 12:41 PM
There are three possible options available to send submission emails to multiple email addresses:
#1. You should add multiple email addresses separated by comma and space in the "Recipient Email" address of your form's notification email alert. The following guide should help you: http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients
#2. You can add one new email alert for every email address you want the submission email to go to. The following guide should help you add new email alert: http://www.jotform.com/help/25-Setting-Up-Email-Notifications
#3. Please be noted that it is also possible to send submission emails to desired email address based on a conditional statement as well. The following guide should help you: http://www.jotform.com/help/167-How-to-send-to-a-specific-email-address-based-on-a-selection
Hope this helps.
Do get back to us if you have any questions.