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    Bounce List

    Asked by pauljones9005 on February 02, 2016 at 07:39 AM

    How do I tell if an email address has been added to the bounce list, and how do I find and remove it from the bounce list if so?

    bounce list bounce find and
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    JotForm Support

    Answered by Charlie on February 02, 2016 at 12:52 PM

    To check if your recipient address is in the bounce list, you can follow this guide: http://www.jotform.com/help/262-How-to-remove-your-email-address-from-bounce-list 

    To prevent this happening, I would strongly suggest checking this link: http://www.jotform.com/help/208-How-to-setup-email-alerts-to-prevent-email-bouncing-related-issues 

    You can also check if the emails were successfully sent or not by following this other guide: http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History 

    Do let us know if that works.