What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    what is a subuser accont

    Asked by rayman21 on February 02, 2016 at 08:06 AM
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    Answered by E. Charles Errickson  on February 02, 2016 at 10:07 AM


    Hello, rayman21.


    Setting up a Sub-User account allows you to share a form whilst keeping full control of that form. To create one, go to the Users Tab and click Create New Sub-User.


    You can find detailed, step-by-step instructions here.



    E. Charles Errickson

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    JotForm Support

    Answered by Kevin_G on February 02, 2016 at 12:41 PM

    Just to add, when you share your forms with a sub-user account and the main account has been upgraded, then the limit of submissions applies to the forms that are created under the main account.

    I mean, if you have upgraded your account, create the form and share it with your sub-user, then your submissions limit will apply to the form.But, if the user creates the form under his/her account, then will apply the limit, based on his/her account.

    Hope this helps.