What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Is there any way I can see the e-mails my form sends out?

    Asked by DavidGoldenMC on February 02, 2016 at 08:25 AM

    I want to be able to confirm that my form sent an e-mail to someone.

    E-mails confirm sent
  • Profile Image

    Answered by E. Charles Errickson  on February 02, 2016 at 10:44 AM

    Hello,  DavidGoldenMC.

     

    There is a great tool to view all of your form email history. You can find it by clicking on the account icon on the main page.  From there, click account, history, and then filter the action by emails and it will show you all of the emails sent from that form and if they were delivered or not.

     

    You can find more information on this tool here, and a good resource on preventing email “bounces” here.

     

    I hope this helps.

     

    Best,


    E. Charles Errickson

  • Profile Image
    JotForm Support

    Answered by ashwin_d on February 02, 2016 at 01:01 PM

    Hello DavidGoldenMC,

    You can take advantage of our "Email History" feature to check the status of each submission email which is sent from your forms. The following guide should help you:  http://www.jotform.com/help/293-How-to-view-all-your-form-Email-History 

    Hope this helps. 

    Do get back to us if you have any questions.

    Thank you!