What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    website not opening in new window

    Asked by tammy1973 on February 02, 2016 at 08:37 AM

    Hi there,


    I have a text field with a link to an external website (page 9 of my form). I'd like the form user to click the link and the website to open in a new website so that after they've read the information, they can return to the form to the field were they last were.


    In the setup and embed section, I clicked the link and select "target = new window" and press ok and save it. I double checked that it was saved but as soon as I go into the preview, it doesn't open in a new window and when I then go back into the setup and embed section and click on the link, it states "target = none" as if it hadn't saved the previous choice.


    Any ideas? many thanks, Tamara

    Page URL:

  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 02, 2016 at 12:07 PM

    I tried to test your form Tamara, but I got a message saying that it has been deleted.

    If I can understand you correctly, you want to open a link in your form on a new window, so I presume you are using the text field and adding the link there.

    I just tested it and it's working on my end:

    Could you try it again please?

    If possible share us the link to your form, it would be  helpful.