What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    We (Duquesne University) use JotForm and we were wondering where the data in the forms is stored?

    Asked by Kevin Smith  on February 02, 2016 at 09:17 AM

    Is the data stored in databases with you, or just stored in the emails that the form(s) generate(s), or locally somewhere?

    Also is the data in the forms or past forms able to be queried?  How long is it retained?


    Thanks for the info.!!


    Kevin Smith

    Manager, Web Technologies

    Computing & Technology Services

    Duquesne University

    600 Forbes Ave, Pittsburgh PA 15282




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    JotForm Support

    Answered by Kevin_G on February 02, 2016 at 12:15 PM

    All the data is stored in our database, you can access to your data by opening the submissions page of your form.

    Your data are retained in your forms until you delete it, if you do not want to store your data in JotForm, you can download it and delete your submissions from our servers.

    This guide will help you to download your submissions: http://www.jotform.com/help/73-How-to-Partially-Download-Form-Submissions-as-Excel-CSV-PDF.

    Hope this helps.