What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    missing form submission attachments

    Asked by yoyospin on October 14, 2010 at 04:51 PM

    Every photo attachment to form submissions associated with my JotForm account (dozens of files), previously stored on the JotForm server, that were submitted prior to 1 August 2010 have disappeared. Where have these missing photo files gone?

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    JotForm Founder

    Answered by aytekin on October 15, 2010 at 08:15 AM

    I went to your submissions page and looked at many submissions on 2010 auction form. They all had images and they were all from 2010. Can you send me an example? Please post the URL of the broken image.