What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Error on saving the form

    Asked by bulltax on February 02, 2016 at 09:49 AM


    I get this error when saving the form

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    JotForm Support

    Answered by Charlie on February 02, 2016 at 11:26 AM

    Apologies for the inconvenience. We have informed our back-end team about the problem. We will update you on this thread as soon as the problem has been resolved. If I may also suggest, and if it is possible could you please try reloading the page and see if the problem resolves itself?

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    JotForm Support

    Answered by Charlie on February 02, 2016 at 11:54 AM

    We just received news from our back-end team that this should now be fixed, however they are still investigating the real reason for it. Please do reload the page just to make sure everything is refreshed. If you are still experiencing this problem, please do let us know. Thank you for your patience and apologies for the inconvenience.