What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Working Form is now Blank when Viewed

    Asked by ISESAustin15 on February 02, 2016 at 10:00 AM

    When I click on my newsletter form it opens up another window, but it is blank... this was a functioning form in the past...please advise...

    Page URL:
    https://form.jotform.com/52235248189157

    blank form form is blank blank when viewed form was working form not working form not visible
  • Profile Image
    JotForm Support

    Answered by KadeJM on February 02, 2016 at 12:44 PM

    We do apologize about this as I see this appears to have been due to a temporary issue for which we apologize about that was causing your form to appear blank. Our devs fixed this not too long ago for those who were affected and I can confirm that it is now working normally.

    Please check again on your side and do let us know if this problem continues.

  • Profile Image

    Answered by RCByrne on February 02, 2016 at 12:53 PM

    My form is still not working......

    https://form.jotform.com/53555060033951

  • Profile Image
    JotForm Support

    Answered by david on February 02, 2016 at 03:34 PM

    @RCByrne I have moved your request to a thread of its own.  I will follow up here shortly:

    http://www.jotform.com/answers/762862