What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Forms are displaying on laptop and mobile, but not on desktop computer?

    Asked by cindydangerjones on February 02, 2016 at 10:20 AM
    Page URL:

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    JotForm Support

    Answered by BJoanna on February 02, 2016 at 12:58 PM

    I do not have desktop computer to test your form, but I checked your embedded form on my laptop and your form is visible. However there should be no difference between laptop and desktop computer, when forms are viewed. Do you maybe have different OS on your laptop and desktop computer or you are using different browsers? 

    Also when I inspected your webpage I saw that you have embedded your form with script code. Maybe there are script conflicts between your webpage scripts and JotForm script. We recommend using of iFrame code. Please try to replace script code with iFrame code to see if that will resolve your issue. Inside of this guide you can find out how to get iFrame code of your form:


    Hope this will help. Let us know if you need further assistance.