What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    I need to build a Variable Form (an If/then form)

    Asked by Lauren  on February 02, 2016 at 02:20 PM

    For example: if I answer yes to question one I will be asked one question and if I answer no to question one I will be asked a different question and so on. My answers to the questions will determine which question I receive next. Is this possible to do with JotForm? Or do you know any way I could do this? Please let me know asap. I am on a strict deadline for a clients website.



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    JotForm Support

    Answered by david on February 02, 2016 at 06:20 PM

    This is indeed possible using conditional logic in your form.  Here is our guide on how to do so:


    If you need any help setting up specific conditions, let us know and we will be happy to assist you.

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    Answered by Lauren  on February 03, 2016 at 09:45 AM
    Is there a phone number where I can take to someone directly on the phone?
    We have a need for a specific form for a client website immediately and would like to speak to someone about this.
    Thank you,
    Lauren Curva | Creative Account Coordinator | The Impact Group
    lcurva@igpr.com | P: 330.655.5522 | C: 440.241.8281
    Web: www.igpr.com | Blog: Impact The Conversation 
    Check out our new location at the…

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    JotForm Support

    Answered by david on February 03, 2016 at 11:37 AM

    We do not currently offer phone based support.  We also do not do custom forms for users.  However, if there is anything we can help with specifically in the form you are creating, let us know here and we will assist with whatever we can.