What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Forms displaying blank page

    Asked by TSMProduction on February 02, 2016 at 02:20 PM

    This has happened to three of my forms so far, and now is happening to a form that I use Jotform API with.  When the link to the form is clicked, the webpage shows up completely blank. 

    Page URL:
    https://form.jotformpro.com/form/51603960217956

    Screenshot
    displaying My Forms JotForm jotform api and
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    Answered by TSMProduction on February 02, 2016 at 02:28 PM

    This form is now working again so obviously you won't be able to replicate.  Is it possible to have someone look into why forms are intermittently showing up blank? This is the fourth time it has happened to me on four different forms.  Thanks. 

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    Answered by TSMProduction on February 02, 2016 at 02:53 PM

    Now this form is showing up blank: https://form.jotform.com/51604468738968 

     

    I cannot have my forms randomly showing up blank, why is this happening!! Ever since January it seems that I have a serious issue with Jotform every week!

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    JotForm Support Manager

    Answered by Jeanette on February 02, 2016 at 09:34 PM

    The form is back now, sorry for the inconveniences.