Outstanding Payments

  • travelcenter
    Asked on February 2, 2016 at 3:13 PM

    Hello, 

    I've been using your Free membership and I notice that not all of my clients' paypal payments posted to my account.  I see that I am allowed 10 payments via the Free membership and I have at least 4 payments that have not posted.  What is the best way for me to collect those outstanding payments?

    Thanks!

    Leilani Adams

     

  • Chriistian Jotform Support
    Replied on February 2, 2016 at 10:25 PM

    You will have to wait another month to collect more payments on the free account. Otherwise if you want to collect the payments, you will need to upgrade to one of our pricing plans.

  • travelcenter
    Replied on February 4, 2016 at 5:28 PM

    That works.  Thanks so much! :D 

  • Chriistian Jotform Support
    Replied on February 4, 2016 at 8:17 PM

    You are most welcome. Feel free to contact us again if you have any other concerns.