What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Problem with a form Thank You Page height

    Asked by vanessabuck on February 02, 2016 at 04:52 PM


    Hello .. Good evening. Follow the link which is in the form: http://www.oencantadorpet.com.br/p/contato.html


    Thank you for the help.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by jonathan on February 03, 2016 at 12:19 AM


    Can you please provide more details on what is the problem? Unfortunately the screenshot image you have provided on your message did not reach us. So I cannot see what it was.

    I test your jotform http://www.jotformz.com/form/52647387276670  on your website, and I see it loading fine at this time.


    We will wait for your response.

  • Profile Image

    Answered by vanessabuck on February 03, 2016 at 09:53 AM
    Good afternoon. The problem in form, is after the person filling the data in each field and click on submit. After clicking submit , the form is cut and not appear completely confirmation message sending , because the image is cropped. Before I was normal , without cutting and now is cut the image after the post by the form. I am sending a picture of how is the form you can understand , or want, they can also fill out the form and click send to see how it looks.

    Site: http://www.oencantadorpet.com.br/p/contato.html

  • Profile Image
    JotForm Support

    Answered by Mike on February 03, 2016 at 12:45 PM

    I have added the next CSS to your form in order to fix the issue with the form thank you page height.

    If you need any further assistance, please let us know.

  • Profile Image

    Answered by vanessabuck on February 03, 2016 at 03:47 PM


    Thank you for the help. Now the form is correct. I was grateful for the care , thank you. A big hug.

  • Profile Image
    JotForm Support

    Answered by BDAVID on February 03, 2016 at 07:47 PM

    On behalf of my colleague, you are welcome! Please open a new thread if you need anything else, we will be glad to assist you.