Problem with a form Thank You Page height

  • vanessabuck
    Asked on February 2, 2016 at 4:52 PM

     

    Hello .. Good evening. Follow the link which is in the form: http://www.oencantadorpet.com.br/p/contato.html

     

    Thank you for the help.

    Jotform Thread 762949 Screenshot
  • jonathan
    Replied on February 3, 2016 at 12:19 AM

    Hi,

    Can you please provide more details on what is the problem? Unfortunately the screenshot image you have provided on your message did not reach us. So I cannot see what it was.

    I test your jotform http://www.jotformz.com/form/52647387276670  on your website, and I see it loading fine at this time.

    Problem with a form Thank You Page height Image 1 Screenshot 20

     

    We will wait for your response.

  • vanessabuck
    Replied on February 3, 2016 at 9:53 AM
    Good afternoon. The problem in form, is after the person filling the data in each field and click on submit. After clicking submit , the form is cut and not appear completely confirmation message sending , because the image is cropped. Before I was normal , without cutting and now is cut the image after the post by the form. I am sending a picture of how is the form you can understand , or want, they can also fill out the form and click send to see how it looks.

    Site: http://www.oencantadorpet.com.br/p/contato.html
    Problem with a form Thank You Page height Image 1 Screenshot 20

    Thanks
  • Mike
    Replied on February 3, 2016 at 12:45 PM

    I have added the next CSS to your form in order to fix the issue with the form thank you page height.

    Problem with a form Thank You Page height Image 1 Screenshot 30

    Problem with a form Thank You Page height Image 2 Screenshot 41

    If you need any further assistance, please let us know.

  • vanessabuck
    Replied on February 3, 2016 at 3:47 PM

     

    Thank you for the help. Now the form is correct. I was grateful for the care , thank you. A big hug.

  • David JotForm Support Manager
    Replied on February 3, 2016 at 7:47 PM

    On behalf of my colleague, you are welcome! Please open a new thread if you need anything else, we will be glad to assist you.