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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    Download all uploads: Unable to download all the uploaded files, only getting some files downloaded

    Asked by emucoe on February 02, 2016 at 05:04 PM
    I have experienced this today, too. On a form with just 42 submissions, only 25 sets of the attached files were downloaded, total of 1.6MB. Form is: https://www.jotform.com//?formID=53267446777974
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    JotForm Support

    Answered by Kevin_G on February 02, 2016 at 05:18 PM

    I have now escalated it to our second level, you will be notified when it's fixed via this thread.

     

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    JotForm Support

    Answered by alp_deniz on February 13, 2016 at 12:19 AM

    Hello,

    The issue should be fixed and you should be able to download all uploaded files now.

    Kind regards