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    Avast is detecting a threat in the website whenever I tried to login

    Asked by Valshe001 on February 02, 2016 at 05:07 PM

    Hi Guys,

    Avast finding a malware threat

    Why does my Avast keep saying "threat detected" when I try to login to my account, then stops me gaining access?

    See attached for images of the threat detected




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    JotForm Support

    Answered by Welvin on February 02, 2016 at 05:13 PM

    I think this is an IP Address of our EU DataCenter. You can report it as False Positive to Avast and whitelist the IP Address. You can find the details at the following link:


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    Answered by Valshe001 on February 02, 2016 at 05:40 PM

    Thank you for your help I will follow your instruction.

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    JotForm Support

    Answered by EltonCris on February 03, 2016 at 12:58 AM


    Thanks for reporting. It's indeed false positive:



    Since avast online scanner is no longer available, they've recommended virustotal as an alternative. My colleague's suggestion should help.