What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Why will my form not save my changes?

    Asked by larjoet on February 02, 2016 at 05:48 PM

    WHEN i MAKE CHANGES TO MY FORM, i SEE THEM WHEN I CLICK THE PREVIEW BUTTON IN THE TEXT EDITOR, BUT NOT WHEN I CLICK THE PREVIEW BUTTON NEXT TO THE SAVE BUTTON AT THE TOP OF THE PAGE. THERE I SEE THE OLD TEXT THAT I AM WANTING TO CHANGE.I AM JUST MAKING CHANGES IN THE HEADER AT THE TOP OF THE FORM. I HAVE CLEARED THE CACHE SEVERAL TIMES.

    Page URL:
    https://www.jotform.com//?formID=50974925961872

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 03, 2016 at 01:30 AM

    This is what I see on the header of your form here.

    We have an issue with saving the form recently but it has been resolved. If you are still experiencing problems with form not updating on your side, make sure to let us know.