What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    What happens if I go over my monthly submission limit. Do you just bump up my plan automatically?

    Asked by Condon37 on February 03, 2016 at 12:39 AM

    Thanks so much!


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    JotForm Support

    Answered by Chriistian on February 03, 2016 at 03:41 AM

    No, your account stays the same plan. So if your account is Free, then your account will stay Free even after you exceed the submission limit. However, your forms will be disabled once you have exceeded the submission limit. You will need to wait another month for the submission counter to reset to 0.