What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Missing Parts in the form after submission.

    Asked by jimmyresala on February 03, 2016 at 02:56 AM

    We created a quotation form for our clients and we tried to submit and there is missing parts such as our logo on top and the text at the bottom.

    Page URL:

  • Profile Image
    JotForm Support

    Answered by EltonCris on February 03, 2016 at 04:35 AM

    Static elements like images and text are not included on emails by default. However, you can manually add them if you want by customizing your email notification.