EU Form: Shows blank page on preview?

  • Profile Image
    imaty
    Asked on February 03, 2016 at 04:36 AM

    Hi I have a form "Navhrnite si vlastnú vliesovú tapetu". Form is filled out, showing all elements when I edit it. However when I preview it, it is emplty (blank page) (preview https://form.jotformeu.com/60323562174349)

  • Profile Image
    Charlie
    Answered on February 03, 2016 at 08:32 AM

    Apologies for the inconvenience. I have opened your form in the form builder and click the save button. The form now shows properly. It seems like there's a replicate process on our servers for EU users earlier. We have informed our back-end team about this. 

  • Profile Image
    Charlie
    Answered on February 03, 2016 at 08:43 AM

    We have just received news from our back-end team that this is now fixed. Our servers in EU was not able to handle the traffic, which causes this problem. But they have been upgraded to higher models for optimum performance. Everything should be back to normal now. Again, apologies for the inconvenience and thank you for your understanding.