What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    How to Collect Credit Card Details without Charging?

    Asked by KMEKovatch on February 03, 2016 at 10:46 AM
    We are not asking our customers to purchase anything just provide us with their credit card information to secure their hotel rooms. What is your suggestion on the best way to do that?
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    JotForm Developer

    Answered by mert on February 03, 2016 at 11:04 AM

    As it is explained on the previous post, it is not allowed to collect sensitive information such as credit card numbers through our forms for security reasons and also, there is no direct workaround to put into practice.

    However, you can collect these informations and charge your customers later by using the following payment gateways:





    Also, you can access the guide about how to enable payment authorization for both payment gateways from the link below:



    If you need anything else, please don't hesitate to contact us.