What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    Completed Form Position on Page

    Asked by summerstudy on February 03, 2016 at 10:52 AM

    Upon submission of a form, I am using the generic thank you page.  It is fine however, perhaps, because the form itself is a bit long, when taken to the Thank You page, the user is leftr at the very bottom of the page and the thank you message is not visable.  Is there a way to make it go to the top of the page?

    Page URL:

  • Profile Image
    JotForm Support

    Answered by BJoanna on February 03, 2016 at 01:06 PM

    I have tested your form and I was able to replicate mentioned issue. 

    When I inspected your website I saw that you have embedded your form with script code. We recommend using of iFrame code. Please replace script code with iFrame code to see if that will resolve your issue. Inside of this guide you can find out how to get iFrame code of your form:


    Hope this will help. Let us know if you need further assistance. 

  • Profile Image

    Answered by summerstudy on February 03, 2016 at 02:45 PM
    That did the trick.
  • Profile Image
    JotForm Support

    Answered by BJoanna on February 03, 2016 at 03:51 PM

    You're welcome.

    Feel free to contact us if you have any other questions.