Completed Form Position on Page

  • summerstudy
    Asked on February 3, 2016 at 10:52 AM

    Upon submission of a form, I am using the generic thank you page.  It is fine however, perhaps, because the form itself is a bit long, when taken to the Thank You page, the user is leftr at the very bottom of the page and the thank you message is not visable.  Is there a way to make it go to the top of the page?

  • BJoanna
    Replied on February 3, 2016 at 1:06 PM

    I have tested your form and I was able to replicate mentioned issue. 

    When I inspected your website I saw that you have embedded your form with script code. We recommend using of iFrame code. Please replace script code with iFrame code to see if that will resolve your issue. Inside of this guide you can find out how to get iFrame code of your form:

    http://www.jotform.com/help/148-Getting-the-Form-iFrame-Code 

    Hope this will help. Let us know if you need further assistance. 

  • summerstudy
    Replied on February 3, 2016 at 2:45 PM
    That did the trick.
    Thanks!
    ...
  • BJoanna
    Replied on February 3, 2016 at 3:51 PM

    You're welcome.

    Feel free to contact us if you have any other questions.