Email Notification Question

  • theeventstudio
    Asked on February 3, 2016 at 12:11 PM

    Hi,

    My co-worker created a JOT Form  and is already live and have a few questions:

     

    1) I need to check if she set up the email notification correctly and don't know how to do this. Neither does she.  I need help.  I want to see what email is being sent to the person once they submit the form.

    2) I need to receive an email notification when the form has been submitted.  Where do i go to set this up?

     

    Are you able to give me a call to discuss further? 

  • David JotForm Support
    Replied on February 3, 2016 at 2:22 PM

    The emails that are setup to be sent to you are notifications:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    In order to change your recipient email addresses please refer to our user guide on How to send notifications to multiple email addresses

    Email Notification Question Image 1 Screenshot 20

     

    The process of changing a single recipient email is the same.

    To send an email response to the person filling out the form, you would set up and autoresponder:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder