What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Email Notification Question

    Asked by theeventstudio on February 03, 2016 at 12:11 PM

    Hi,

    My co-worker created a JOT Form  and is already live and have a few questions:

     

    1) I need to check if she set up the email notification correctly and don't know how to do this. Neither does she.  I need help.  I want to see what email is being sent to the person once they submit the form.

    2) I need to receive an email notification when the form has been submitted.  Where do i go to set this up?

     

    Are you able to give me a call to discuss further? 

    email notification email check and call
  • Profile Image
    JotForm Support

    Answered by david on February 03, 2016 at 02:22 PM

    The emails that are setup to be sent to you are notifications:

    https://www.jotform.com/help/25-Setting-Up-Email-Notifications

    In order to change your recipient email addresses please refer to our user guide on How to send notifications to multiple email addresses

     

    The process of changing a single recipient email is the same.

    To send an email response to the person filling out the form, you would set up and autoresponder:

    https://www.jotform.com/help/26-Creating-a-Form-Autoresponder