What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    how is form data recieved i.e. text, CSV and can the form information go to one email and the payment to another?

    Asked by MichelleVG on February 03, 2016 at 12:56 PM
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    JotForm Support

    Answered by EltonCris on February 03, 2016 at 02:58 PM

    You will receive it on email in HTML format by default. However, you can convert your notification template into text format if you want.

    The form data can also be accessed in your JotForm account when you login to JotForm. You can then export your form data to CSV, Excel or into PDF format. Guide: http://www.jotform.com/help/73-How-to-Download-Form-Submissions-to-Excel-CSV-PDF

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    With regards to the email recipient, you can define your emails on each form. You can also use multiple recipients. http://www.jotform.com/help/39-Send-Form-Emails-to-Multiple-Recipients