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    Not all of the content from the form is sent in the email

    Asked by TiffanyGreene on February 03, 2016 at 01:18 PM

    Hey!

    I am creating a document that is basically a letter of commitment.

    It has several paragraphs and at the bottom they need to check that they agree and type their name and state.

    Once they submit the form, I get a notification in my e-mail, but I'd like it to look like a form document.

    Instead all I am seeing is

     

    *Agreed to terms

    Name: XXXXXX

    State: XXXXX

     

    Anyone help with that?

    doc creating commitment
  • Profile Image

    Answered by Ben on February 03, 2016 at 03:28 PM

    I believe that the issue is that you are not receiving the email with the content that you have on your form, but instead only the two values you have mentioned above.

    Please do note that you can create the email in any manner that you wish, but you will need to copy paste the text from your form into the email in order to have the same within it.

    Using its options in a toolbar, you would be able to quickly adjust the styles to what you wish to have within your form.

    Alternatively you could set up the PDF to look as what you wish and then have it sent to your email as an attachment instead.

    For PDF, you could set the text to be used from the form, by following the steps here: How to show headers or text for contracts/terms/agreements in the PDF format of a submission