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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    How to use multiple e-mail addresses

    Asked by adam0776 on February 03, 2016 at 02:02 PM

    Is there a way that i can use a seperate e-mail address for each form submission.. for example.. we have a travel company.. I have one form for my agents when they make sales, and that needs to be going to an accounting email address for billing. Then the customers have  a form for requesting their dates, and that needs to go to the reservations email. How can I do that? As I do it now, all the emails go to the same email address.

    Emails one form same reservations
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    JotForm Support

    Answered by BJoanna on February 03, 2016 at 04:42 PM

    By default all Email Notification that are created will have recipient email address set to email address of account on which forms are created. 

    If you want that email Notifications are sent to some other email address then inside of Notification settings you need to change Recipient email address. 

    How to properly Change and Test a New Email Recipient Address

    Inside of this guide you can find out how to set Email Notification:

    http://www.jotform.com/help/25-Setting-Up-Email-Notifications 

    In case that you want to send Email to Multiple Recipients please read this guide:

    http://www.jotform.com/help/39-Send-Notifications-to-Multiple-Recipients 

    If you want that your users also receive submitted data then you need to create Autoresponder email: http://www.jotform.com/help/26-Creating-a-Form-Autoresponder 

    Hope this will help. Let us know if you need further assistance.