What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Unable to reset my password

    Asked by Djay on February 03, 2016 at 02:14 PM

    Trying to reset my password but every time I click on the link it brings me to a blank page, can you help me reset my password. please

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    JotForm Support

    Answered by BJoanna on February 03, 2016 at 04:54 PM

    I have checked our email log and I saw that you made a password reset request. Also I saw that you successfully changed password of your account coachdjay at the same time when you posted your question on this thread. 

    Are able to login to your account with new password? 

    You can login to your account with email address or with username. If you want to change your password, you can reset your password:

    1. Go to jotform login page

    2. Click on the login button on top

    3. Click the "Forgot Password?" button

    4. Provide your username or email, and click on send reset button.

    Let us know if you need further assistance.