App on my phone is not showing new submissions

  • Profile Image
    kwvl
    Asked on February 03, 2016 at 02:59 PM

    Until now the new submissions where showing on my jotform phone-app.

    I made a new form and the new submissions from that form are not going to the phone-app.

    Also the new form was not showing in the app.

    I loged out and again in on my phone and now there are no submissions in the app anymore.

     

    Is there a solution to this problem?

     

    Jan Spijkerman

     

     

     

  • Profile Image
    Kevin_G
    Answered on February 03, 2016 at 06:45 PM

    I just have tested the app using the Android App and it loaded all my forms.

    Could you please re-installing the app?

    If your forms are still not loading, share us a screenshot, this guide will help you to upload it:

    https://www.jotform.com/answers/277033-How-to-add-screenshots-images-to-questions-in-support-forum

    We will be waiting for your response.