What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

  • Profile Image

    App on my phone is not showing new submissions

    Asked by kwvl on February 03, 2016 at 02:59 PM

    Until now the new submissions where showing on my jotform phone-app.

    I made a new form and the new submissions from that form are not going to the phone-app.

    Also the new form was not showing in the app.

    I loged out and again in on my phone and now there are no submissions in the app anymore.


    Is there a solution to this problem?


    Jan Spijkerman




  • Profile Image
    JotForm Support

    Answered by Kevin_G on February 03, 2016 at 06:45 PM

    I just have tested the app using the Android App and it loaded all my forms.

    Could you please re-installing the app?

    If your forms are still not loading, share us a screenshot, this guide will help you to upload it:


    We will be waiting for your response.