App on my phone is not showing new submissions

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    Asked on February 03, 2016 at 02:59 PM

    Until now the new submissions where showing on my jotform phone-app.

    I made a new form and the new submissions from that form are not going to the phone-app.

    Also the new form was not showing in the app.

    I loged out and again in on my phone and now there are no submissions in the app anymore.


    Is there a solution to this problem?


    Jan Spijkerman




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    Answered on February 03, 2016 at 06:45 PM

    I just have tested the app using the Android App and it loaded all my forms.

    Could you please re-installing the app?

    If your forms are still not loading, share us a screenshot, this guide will help you to upload it:

    We will be waiting for your response.