What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Form engine failed - #8j1h17f1

    Asked by TortolaExpress on February 03, 2016 at 03:31 PM

    I link to my forms from another site.  I made some changes to forms and now all the forms are giving me this error.

    Screenshot
    engine My Forms site all and
  • Profile Image
    JotForm Support

    Answered by david on February 03, 2016 at 03:41 PM

    I checked your forms and they appear to be active and usable.  Would you mind letting us know which forms you are having trouble with?

  • Profile Image

    Answered by TortolaExpress on February 03, 2016 at 03:59 PM

    http://form.jotformpro.com/form/50066416113949 

    I did do a few updates to that form today... 

    The form works inside Jot form (and I can preview), but I link to that forms here:https://sites.google.com/a/aeropost.com/report-centre/

    It does not work through the other site (worked this morning).  Any of the links under the heading Jot Form first link to the form selection form in jot form.

     

     

  • Profile Image

    Answered by TortolaExpress on February 03, 2016 at 04:39 PM

    Ok, seems to be working now.  thanks for your support.

  • Profile Image
    JotForm Support

    Answered by david on February 03, 2016 at 06:05 PM

    My apologies for the error.  It was temporary but we are keeping watch to ensure it does not happen again.  If it does, please let us know as soon as possible and we will be happy to have a look.

  • Profile Image

    Answered by TortolaExpress on February 04, 2016 at 12:25 PM

    thank you!