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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    form is showing error #8j1h17f1. any way we can fix this?

    Asked by premiumhealth on February 03, 2016 at 03:44 PM
    Page URL:
    http://bit.ly/1NQB7vX

    fix
  • Profile Image
    JotForm Founder

    Answered by aytekin on February 03, 2016 at 03:45 PM

    I have just checked your account. Your form is working fine. Do you still have the problem or is it fixed? It either happened for a short while or it is sometimes happening. 

     

  • Profile Image

    Answered by premiumhealth on February 03, 2016 at 03:48 PM

    It's still showing an error code on my browser...

  • Profile Image

    Answered by yspeo on February 03, 2016 at 03:49 PM

    I just had it too. I removed the iframe embed and used a straight link. The same error came up. Mind you it was short lived and I am now able to access the form again. Thank you.

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    JotForm Founder

    Answered by aytekin on February 03, 2016 at 03:51 PM

    Please provide URLs. 

  • Profile Image
    JotForm Founder

    Answered by aytekin on February 03, 2016 at 03:51 PM

    OK, found it:

    http://premiumhealthcenter.pagecloud.com/contact

    Yes, I see the error as well. So, it is possibly only happening on the iframe code. 

  • Profile Image
    JotForm Founder

    Answered by aytekin on February 03, 2016 at 03:53 PM

    Clearing the cache fixes the problem. 

    http://www.jotform.com/help/229-How-to-Clear-your-Form-Cache

     

    Your form is working now:

    http://premiumhealthcenter.pagecloud.com/contact

     

  • Profile Image

    Answered by premiumhealth on February 03, 2016 at 03:55 PM

    Thank you!