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    Condition: Copy value to another field returns only the number not all the entered string

    Asked by chamberss on February 03, 2016 at 05:27 PM

    I started posting this under the 'contact us' form earlier, but I am not sure I completed posting it. Sorry if this is a duplicate.

    I am using a condition to copy a value entered in one field to another field. If the fields are 'text box' type fields, the text I enter in the first field is not copied to the second field, just a '0' is entered in the second field. I tried the 'Full Name' field type and it worked as I expected it to. Is this a known issue with 'text box' fields and is there any way to get this working?

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    JotForm Support

    Answered by EltonCris on February 04, 2016 at 01:13 AM

    I was able to reproduce this problem. https://form.jotform.com/60340949536965

    This was working before, this may have been affected by the recent update. We will let you know once this is fixed. 

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    Answered by chamberss on February 17, 2016 at 04:05 PM

    Any estimate on when this will be fixed?

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    JotForm Support

    Answered by Chriistian on February 17, 2016 at 11:05 PM

    We apologize for the inconvenience. Unfortunately we are unable to give you an estimated time on when your issue will be fixed. Rest assured we will inform you on this thread as soon as there are any updates. 

    In the meantime, perhaps you can use the "Calculate a field's value" to copy the text from the first field to the second.

    Here's a cloned version of your form so you can see it in action: https://form.jotform.com/60478664290968

    You can clone it to your account by following this guide: How To Clone A Form


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    Answered by chamberss on February 18, 2016 at 10:27 AM

    Ok thank you for the workaround suggestion! We will try it.