Wishbox doesn't take screenshots

  • Profile Image
    silvia
    Asked on February 16, 2012 at 09:53 AM

    Hi!

    I have a premium account with your JotForm, I'm nw trying your WISHBOX on my webpage: http://www.nylon-design.com (your editor doesn't allowed to add a link...)

    Well, it doen's take any picture of the webpage...

     

    could you help?

     

    Thank you

  • Profile Image
    fxr
    Answered on February 16, 2012 at 11:36 AM

    Hello!

    I have escalated this issue for our developers to look into. 

    I am sure you are probably aware that they are extremely busy at the moment, so it may take a little time before they can look into it for you. 

    I hope can understand that. They definately will get a look at it though.

    --

    I do have one question, was it working OK previously? or is this the first time you have put it onto your webpage?