What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Forms stopped working normally

    Asked by dvarrr on February 04, 2016 at 03:30 AM

    Good afternoon! Last night, the site has become a very bad work. Almost completely lost the support of the Russian language, half of forms was not the workers, for example, do not open my form №№60336011487349, 60335392329355, 60336068354354. Edit form does not work - error occurs. I enclose examples of full screenshot of the site. I hope for your assistance conditional!

    stopped working site does not work assistance open
  • Profile Image
    JotForm Support

    Answered by Jan on February 04, 2016 at 09:27 AM

    Sorry for inconvenience this caused you. The form you mentioned are working properly now. I was able to see all these forms (60336011487349, 60335392329355 and 6033606835435).

    I will clear your form cache so that your forms will be refreshed from our servers. Let us know if your still having issues with it. Thank you.