What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Suspended Account: Form Not Found Error

    Asked by ugrslv on February 04, 2016 at 05:11 AM

    To Whom It May Concern

    I have created a new form, but the form cannot be reached - I only get following message: This Form is disabled

    What am I doing wrong?

    Thank you for your quick answer.

    Regards,

    ugrslv

    Page URL:
    https://form.jotformeu.com/53333353585356 

    suspended account
  • Profile Image
    JotForm Support

    Answered by Mike on February 04, 2016 at 09:49 AM

    Please accept our apologies for the inconveniences caused.

    It looks like that one of your forms was considered as suspicious by our automated anti-phishing filter, so that your account was blocked. We have now fixed the issue, your account has been re-activated and your current forms have been whitelisted.

    If you need any further assistance, please let us know.