What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


  • Profile Image

    Multiple files

    Asked by nilztrykk on February 16, 2012 at 10:17 AM

    When I upload multiple files, only one of them is sent. When I upload a single file, I get nothing at the other end.

    http://www.jotform.net/form/20463012685

    I made a new form from scratch, in case I messed up something on my first one, which was working fine until I made some changes after your domain issues. But it didn't help.

    Page URL:
    http://www.jotform.net/form/20463012685

  • Profile Image

    Answered by nilztrykk on February 16, 2012 at 10:28 AM

    By the way, this is the original form, which was working fine a couple of days ago: http://www.jotform.net/form/12471101769

     

    PLEASE use ONLY default recipient for testing "PrePress"

  • Profile Image
    JotForm Support

    Answered by liyam on February 16, 2012 at 01:01 PM

    Hello,

    I have submitted a ticket to the development team regarding this issue.

    For the meantime, please use either the single file upload or switch to the secure URL of your form (using https://).  Once we have updates regarding this, we'll let you know.

    Thanks for your patience and we apologize for your inconvenience.

  • Profile Image
    JotForm Founder

    Answered by aytekin on February 23, 2012 at 01:53 AM

    We have resolved this bug last friday. It was happening because of a configuration problem on the new domains. 

  • Profile Image

    Answered by nilztrykk on February 23, 2012 at 08:53 AM

    Thanks for you help;)

  • Profile Image

    Answered by nilztrykk on September 24, 2012 at 02:44 PM

    Hello again. The problem is back

    I haven't changed anything since last time.

    Please help. Thanks

     

    http://form.jotform.com/form/12471101769

  • Profile Image

    Answered by jeanettebmz on September 24, 2012 at 03:06 PM

    I just sent a test with 3 images and I see all of them were sent.

    Can you please change

    http://form.jotform.com/form/12471101769

    TO

    http://www.jotform.com/form/12471101769

     

    That should solve the issue.

  • Profile Image

    Answered by nilztrykk on September 26, 2012 at 08:13 AM

    That seems to work. Thanks:)