Submitted files can not be opened

  • Profile Image
    Asked on February 04, 2016 at 07:24 AM

    When receiving an e-mail the file attached to the form receive the following message:


    This XML file does not appear to have any style information associated with it. The document tree is shown below.
    Access Denied
    Please suggest how I can get the files?
  • Profile Image
    Answered on February 04, 2016 at 10:51 AM

    Can you please try to open the files from a form Submissions page instead to see if that makes any differences? If this does not help, please provide us with a link/name of affected web form.

    Thank you.