Encrypted form is not submitting, hangs at 'Please wait...'

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    Asked on February 04, 2016 at 11:20 AM
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    Answered on February 04, 2016 at 01:20 PM

    Hello nloomis,

    I did test your form and I am able to replicate the issue you are having. I was not ale to submit your encrypted form.

    I am not sure what is causing this issue. When I cloned your form in my account, the cloned form works as expected. Please check the following form:  https://form.jotform.com/60345260127952

    I am reporting it to our back end team. We will get back to you as soon as we have any update from them.

    Thank you!

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    Answered on February 04, 2016 at 02:26 PM

    Thank You! Please let me know

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    Answered on June 01, 2016 at 10:26 PM


    Are you still experiencing this issue? I have finished testing and it seems the problem no longer exists.