I need help recovering the password for our account

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    Hannah Bryan 
    Asked on February 04, 2016 at 11:21 AM

    I was able to send a password recovery to the email on file, but I don't have access to the email any longer. Is it possible to have you send me a temporary password?

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    Mike
    Answered on February 04, 2016 at 12:55 PM

    Could you please provide us with your original account email address? We need this information to confirm the account details.

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    Hannah Bryan  
    Answered on February 04, 2016 at 01:04 PM

    I don't have that information. Would it be better to just create a new account?

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    BJoanna
    Answered on February 04, 2016 at 02:56 PM

    If you do not have email address information, then it would be better to create new account with your email address. You can sign up on this link.

    You can then clone form from website you provided to your account and re-embed your cloned form to website. http://www.jotform.com/help/67-Which-Form-Embed-Code-Should-I-Use 

    Feel free to contact us if you have any other questions.