"Take a photo" widget is not working.

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    Asked on February 04, 2016 at 12:26 PM

    When I used the take a photo widget, the form only captured "https://WWW.jotform.cajuploads/jottley/53544943639264/330415341142137196 /image.jpg" instead of the actual photo.

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    Answered on February 04, 2016 at 02:29 PM

    I have tested your form https://www.jotform.ca/form/53544943639264 and I "Take a photo" widget is working. I was able to take a photo.

    I have also submitted your form. Then I have checked submission page on your account and photo that I upload is shown inside of your submissions. 

    Please make sure that you provide your users secure HTTPS form, because "Take a photo" widget is not working on non-secure HTTP form. 

    If you have embedded your form to website and "Take a photo" widget is not working on your website, please provide us URL of your website so that we can test your form there.

    Let us know if you need further assistance. 

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    Answered on February 05, 2016 at 02:46 PM
    Thank you.
    I sent the form to a user via email. I have not published it on a website yet. When I sent it to the user’s email, they filled it out and submitted it. I received an email as well as the submission in Jotform. The email had the image as a link to click, which opened up the image. However, in the submission on jotform, the image did not appear, just a link that could not be clicked. Is this because I shared the form through email rather than copying the code to a website?
    I also tried it from my computer using the link below and got the same result. Also, I don’t know how to determine whether the http form is secure or not. Hopefully you can help. Cheers!

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    Answered on February 05, 2016 at 03:54 PM

    No, it's acts the same, my colleague submitted your form using the same link. It might a been an isolated glitch that occurred when uploading the file. Let us know if you see this problem again.