Decimal Error in Braintree API!

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    runtoexile
    Asked on February 04, 2016 at 12:56 PM

    Can you please confirm that the error in the Braintree plugin is fixed? Three of my customers were charged $2000, $2000, and $1500 instead of $20, $20, and $15. 

    Here is the form: https://form.jotform.com/53274572291963

    Here is the log from Braintree, showing the incorrect amounts as well as a correct transaction:

    Transaction ID jkqqzst:
    02/04/2016 09:30:00.000 -0600 <13>Feb 4 15:30:00 [02-1454599800.066-23.227.181.23-239433603] Parameters: {"transaction"=>{"type"=>"sale", "channel"=>"JotFormInc_BT", "amount"=>"1500", "options"=>{"submit_for_settlement"=>true, "store_in_vault_on_success"=>true}, "payment_method_token"=>"JF_[FILTERED]"}, "merchant_id"=>"n6xvnc632frhww5d"}

    Transaction ID fxkzsx8:
    02/04/2016 09:32:21.000 -0600 <13>Feb 4 15:32:21 [02-1454599941.403-23.227.181.23-239465893] Parameters: {"transaction"=>{"type"=>"sale", "channel"=>"JotFormInc_BT", "amount"=>"2000", "options"=>{"submit_for_settlement"=>true, "store_in_vault_on_success"=>true}, "payment_method_token"=>"JF_[FILTERED]"}, "merchant_id"=>"n6xvnc632frhww5d"}

    Transaction ID 2qq8ddy:
    02/04/2016 09:34:42.000 -0600 <13>Feb 4 15:34:42 [02-1454600081.973-23.227.181.23-239496874] Parameters: {"transaction"=>{"type"=>"sale", "channel"=>"JotFormInc_BT", "amount"=>"2000", "options"=>{"submit_for_settlement"=>true, "store_in_vault_on_success"=>true}, "payment_method_token"=>"JF_[FILTERED]"}, "merchant_id"=>"n6xvnc632frhww5d"}

    And here, for contrast, is Transaction ID k2d64r4, where the correct amount was received:
    02/04/2016 10:08:48.000 -0600 <13>Feb 4 16:08:48 [02-1454602128.313-23.227.181.23-239962515] Parameters: {"transaction"=>{"type"=>"sale", "channel"=>"JotFormInc_BT", "amount"=>"20.00", "options"=>{"submit_for_settlement"=>true, "store_in_vault_on_success"=>true}, "payment_method_token"=>"JF_[FILTERED]"}, "merchant_id"=>"n6xvnc632frhww5d"}

  • Profile Image
    david
    Answered on February 04, 2016 at 02:39 PM

    We did make an update to the BrainTree integration this morning.  Did the incorrect payment begin today?

    http://www.jotform.com/answers/760904-Braintree-error-81503-amount-is-invalid-when-entering-more-than-1000-as-donation-amount

    It looks like your most recent payment was the correct amount.  Let us know as soon as possible and we will look in to this further.