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JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

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We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.


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    After adding lightbox form on a page with lightbox images, images no longer open in their own lightbox

    Asked by George Meyers  on February 04, 2016 at 12:59 PM

    The pictures are also in a lightbox format provided by the web host. Prior to installing the lightbox from Jotform one could click on a picture to enlarge it, that has since stopped working. I was wondering if there is a way to correct this issue. Thank you very much. George

    lightbox lightbox form lightbox images
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    Answered by Ben on February 04, 2016 at 02:50 PM

    Based on what you have mentioned George, there are conflicts between the two, because both are using similar or same code and this is causing the same.

    To avoid this, my suggestion would be to let us know the link to the page so that we can inspect both to see what would be possible to have both codes working properly for you.

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    Answered by George Meyers  on February 04, 2016 at 05:46 PM
    Hi Ben,

    Thanks for the reply. The link to the page is
    http://malagaumc.com/ - The pictures in the top left are also lightbox and
    did enlarge when clicked on. Hope to regain this feature but if it can't be
    done I'm going to leave the JotForm light box code on this page. Thanks for
    any help you can provide.

    George
    _____
    ...
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    JotForm Support

    Answered by BDAVID on February 04, 2016 at 10:17 PM

    The embedded Lightbox code is conflicting with your pages code. You might create your own Lightbox code to show that message in your page: