Why will Designer not allow me to change the image header?

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    SMDC
    Asked on February 04, 2016 at 02:33 PM

    I need to exchange the header image with one I've edited.  Designer does not seem to be allowing me to remove the old image and upload and insert the new image.  Will you please help me to do this?

     

    https://form.jotform.com/60243989173968

     

    Thank you, Jennifer

  • Profile Image
    Huberson
    Answered on February 04, 2016 at 05:20 PM

    Hi Jenifer,

    It appears that there is some custom CSS codes that cause the problem:

     

    Here is a clone I made. You should be able to clone it and change the image from the Designer now, using the FORM COVER option.

    If you still need the custom CSS, I just commented them out. You can re-adjust them so they don't cause you any problem in the future. 

    If you need further assistance Jenifer, I will be happy to help.

     

    Huberson