What is JotForm?
JotForm is a free online form builder which helps you create online forms without writing a single line of code. No sign-up required.

At JotForm, we want to make sure that you’re getting the online form builder help that you need. Our friendly customer support team is available 24/7.

We believe that if one user has a question, there could be more users who may have the same question. This is why many of our support forum threads are public and available to be searched and viewed. If you’d like help immediately, feel free to search for a similar question, or submit your question or concern.

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    Form Conditions / Redirect Do Not Work

    Asked by darylbeans on April 21, 2010 at 09:16 AM

    I set up my for to be redirected if a certain Reps name is selected.  It was suppose to go to his email.  This does not work, and now I can not even view what was set up.


    I swithced my forms at my website over to Xmailpro until you can work out these bugs.  I will switch back once everything has been somewhat fixed.


    Too many problems - losing sales.

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    JotForm Founder

    Answered by aytekin on April 22, 2010 at 07:06 AM
    Click on the "Conditions" and then click on "Saved Conditions" button at the bottom of the wizard. You can see or delete conditions from there.

    Note that if you setup an email condition that will stop all other emails from working. It will only work when the conditions met.
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    Answered by on April 24, 2010 at 11:19 PM

    I have the same problem and below is my condition. It does not work. Everything is still emailed to the email that I have on the Notification 1 alert, even though the condition is met. Please help. thanks.