I've done what you suggested and changed my form to end in .net. I get the following error, please help asap!

  • Profile Image
    Ann Hall
    Asked on February 16, 2012 at 11:39 AM

    Still receiving an error (see attached) after following the directions below, PLEASE HELP! WE HAVE ORDERS WAITING TO BE PUT IN THIS FORM

    We are currently having a DNS problem with our domain jotform.com. We hope to resolve this issue as soon as possible. As a temporary solution, please point your forms to jotform.net domain name instead. Here is an example:

     

     

    Before:

    http://www.jotform.com/form/123456789

     

    After:

    http://www.jotform.net/form/123456789

     

    Thank you for your patience.

     

    I have 3 dealers trying to use our Steelcase form “2012 spec guide order form” (or something close to that name)…

     

    Today is the last day for people to order and they are getting the error messages as noted below. Please advise ASAP what the problem is.

    In addition, I cannot get to your website.

    Please email or call me asap

     

    Ann Hall

    616.293.3214

     

  • Profile Image
    mdikici
    Answered on February 16, 2012 at 11:42 AM

    Can you post the URL of the page where you have this form?

    Make sure that you have not copied the example numbers  on the sample URL. The 123456789 should be replaced by your form ID. 

    Thanks.